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11
Dec

Cloud ERP for Manufacturers: 3 Reasons to Head for the Cloud

ERP

Thursday, December 11, 2014

Ten years ago, concerns over security, access to data, and reliability of wide-area networks created barriers to accepting cloud solutions for core business functions. Over time, wide-area computing has become a reality of doing business and companies have come to realize that large cloud providers can secure data much more reliably than smaller companies whose core…

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2
Dec

Epicor Year-End Close Tips and Tricks

ERP, Tips & Tricks

Tuesday, December 2, 2014

Planning a successful year-end is made possible by successful month-end closes, meaning that the chances of having a successful year-end close go up dramatically when a month-end close is planned and executed well. However, even if a month-end close isn’t done well, you can still true it up to start out with a better 2015…

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2
Dec

Product Updater: How to Avoid Product and Pricing Update Headaches in the New Year

Salesforce

Over the last few years of helping customers with their Salesforce implementations, a pretty common theme developed as we head into the New Year.  This is, of course, the dreaded updating of products and prices in Salesforce.  I was talking to a customer last year that hired temps for a couple of months to go…

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17
Nov

Bringing Speed and Accuracy Into Your Manufacturing Quotes

Configure Price Quote, IQ / CPQ

Monday, November 17, 2014

For custom equipment, contract, and job shop manufacturers, quoting is the lifeblood of their organizations.  Quote too high and risk losing the business; quote too low and risk taking a bath on the job.  So how do the most successful companies find the right balance?  It all starts with bringing speed and accuracy into your manufacturing…

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3
Nov

Improving SQL Performance: A Conversation

ERP

Monday, November 3, 2014

“Help, Help, my server is slow!” These are common words that are uttered to me and my colleagues on a regular basis by any number of customers. This is probably the largest complaint by any end user or system administrator with any software or database application. Much like Malcolm Campbell, every IT administrator is looking…

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21
Oct

My Top 4 Moments at Dreamforce

Dreamforce, Dreamforce, Salesforce

Tuesday, October 21, 2014

Well, another great Dreamforce is in the books. With 140,000 registered attendees, it was the biggest and best event to date and it definitely felt that way as an attendee. From big names like Hillary Clinton, Willie Nelson, and Tony Robbins to big acts like Bruno Mars and The Beach Boys, it had plenty of that…

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9
Oct

Dreamforce 14: 14 Tips and Tricks

Dreamforce, Salesforce, Tips & Tricks

Thursday, October 9, 2014

Dreamforce can be an overwhelming—yet awesome—endeavor, with its 130,000+ attendees, hundreds of sessions, and tons of exhibiting vendors. Here are 14 tips for Dreamforce 14 we’ve gathered from our own experience and from across the interwebs. Understand Moscone. The Dreamforce campus is a very big place, so figure out which sessions, keynotes, and exhibits are…

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7
Oct

Dreamforce 14: What to Pack?

Dreamforce, Dreamforce, Salesforce, Tips & Tricks

Tuesday, October 7, 2014

Dreamforce 14 is less than a week away–what to pack?! While this is hardly an all-inclusive list, these are some items and ideas we recommend both from our personal experience, and from scouring the Interwebs about all things Dreamforce 14. Feel free to add your own suggestions in the comments section! Comfortable shoes This is…

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2
Oct

Dreamforce 2014: 4 Favorite Spots in San Francisco

Dreamforce, Dreamforce, Salesforce, Tips & Tricks

Thursday, October 2, 2014

Dreamforce 2014 will be a crazy time with informative sessions, exciting events (including our own manufacturing mixer), engaging keynotes, and non-stop networking—hopefully mixed in with some good food. But if you end up with any free time or happened to book your flight to allow for a date or two on either end of the conference, you…

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26
Sep

Four Sessions We’re Attending at Dreamforce

Dreamforce, Dreamforce, IQ / CPQ, Salesforce, Salesforce1 Community Cloud

Friday, September 26, 2014

Are you attending Dreamforce? Here are four sessions we have on our agenda: Manufacturing: Differentiating with Service (Monday, October 13 | 12:00pm – 12:40pm) Why are we looking forward to this session? For two reasons: 1. Alternative was built with a passion for providing exemplary service in partnership with our customers, who often praise our…

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24
Sep

Favorite Dreamforce 2014 Story So Far . . .

Dreamforce, Salesforce

Wednesday, September 24, 2014

Everybody loves a good story, right? One of my favorite stories leading up to Dreamforce 2014 is that of Kristen Putikka. Kristen won a pass to Dreamforce at a charity silent auction, only to have her request to attend denied by her work. Though her work gave her time off to attend the event, her…

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18
Sep

4 Things Manufacturers Attending Dreamforce Shouldn’t Miss

Dreamforce, Salesforce

Thursday, September 18, 2014

  Are you gearing up for Salesforce’s biggest user event of the year? With over 100,000 attendees at last year’s event, this year is looking to be another great week of learning, networking, and seeing all that Salesforce has to offer.Whether this is your first time attending or your tenth, there are always a few…

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15
Sep

10 Ways Custom Salesforce1 Community Cloud Helped BioTek

Salesforce, Salesforce1 Community Cloud

Monday, September 15, 2014

The Salesforce1 Community Cloud (formerly known as Salesforce Communities) that Alternative built for BioTek was completely custom, designed to fit BioTek’s needs. Given the complexity of BioTek’s requirements, our ‘Salesforce experts for the Salesforce experts’ had to design some new functionality and processes to meet BioTek’s needs. Here’s what the Alternative-customized Salesforce1 Community Cloud provides…

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8
Sep

Getting Clear on How Salesforce1 Community Cloud Can Help You

Salesforce, Salesforce1 Community Cloud

Monday, September 8, 2014

If you’re considering taking the plunge and implementing Salesforce1 Community Cloud (formerly Salesforce Communities), you probably have some questions about how you’ll actually tackle the planning, design, and execution of the project. Here’s a quick look at how we did it for our customer BioTek. The first step and most important step of the project…

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5
Sep

3 Ways to Keep Up with Manufacturing Industry Growth

Industry News

Friday, September 5, 2014

Not too long ago I posted an article with data from the Labor Department saying the economy–and manufacturing–was improving. It looks like there’s more good news this week with a report coming from Markit (via Manufacturing Leadership) showing that the U.S. manufacturing industry growth rate is growing faster than it has in four years. Obviously, this is…

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29
Aug

What Is Salesforce1 Community Cloud and Who Can Benefit From It? A BioTek Example.

Salesforce, Salesforce1 Community Cloud

Friday, August 29, 2014

For many companies, the Intranet can be an inflexible, disorganized structure for important documents and files. Additionally, some documents and files are often valuable—even essential—to outside partners or distributors, so they need to be uploaded to an extranet, as well. Not only does managing multiple systems mean uploading everything manually, it means tracking and security…

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15
Aug

See how Westmor Industries Quotes from Salesforce – Live Demo 8/19

IQ / CPQ, Salesforce

Friday, August 15, 2014

Westmor will talk about using Salesforce and iQ to create faster, more accurate configured quotes for customers on 8/19. Register for the webinar live event where you can see a demonstration of the tool. Westmor Industries was founded in 1972 when brothers Robert and Larry Kleepsie bought Minnesota-based Olson Blacksmith. Over the years, the company…

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14
Aug

Salesforce1 Stories Video (including yours truly!)

Salesforce

Thursday, August 14, 2014

In my last post about Salesforce1, I mentioned that I sat down with Salesforce for an interview while I was at Midwest Dreamin’. I’ve discussed both here on the blog and with co-workers how vital Salesforce1 is for me and my team. I use the app every day to organize my day and stay up…

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17
Jul

Salesforce1: A Game Changer

Administration, Integration, Salesforce, Tips & Tricks

Thursday, July 17, 2014

Last week at Midwest Dreamin’, I had the opportunity to sit down with Salesforce for an interview about how Alternative is using Salesforce1, both as a company as well as with our customers. Here’s a recap of the discussion and how Salesforce1 has been a game-changer for us (and can be for you, too). Q:…

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15
Jul

Salesforce: Midwest Dreamin’ Wrap-up: The Winner is . . .

Salesforce, Tips & Tricks

Tuesday, July 15, 2014

For those who read my previous blog post about Midwest Dreamin’, you know there was quite a bit I was looking forward to including pizza, swag, networking, and did I mention pizza? I am sure you are mostly curious as to which deep dish pizza won out… As it turns out, we only made it to…

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18
Jun

Top 10 things I’m looking forward to at Midwest Dreamin

Salesforce, Tips & Tricks

Wednesday, June 18, 2014

As the Midwest Dreamin Community Conference gets closer, I have started to think about what I am most excited about…here’s my top 10: 10. Continuing my research on who has the best Deep Dish Pizza between Lou Malnati’s, Gino’s East, Giordano’s, and Pizzeria Uno. 9. An amazing keynote from Peter Coffee—Salesforce.com VP for Strategic Research. 8….

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10
Jun

Development for the Non-Developer

Administration, Salesforce

Tuesday, June 10, 2014

Summer is just beginning for me and my family. I’ve been busy making a to-do list and summer goals list in order to make the most of what tends to be a very short season. My list for this year includes keeping the kids busy, a few beach days, a Cubs or Sox game (I…

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6
Jun

Good News for Manufacturers – If you’re ready for it, that is

Industry News

Friday, June 6, 2014

Some good news crossed my desk today from Manufacturing Business Technology: The report Friday from the Labor Department signaled that the U.S. economy is steadily strengthening and outpacing struggling countries in Europe and Asia. U.S. consumers are showing more confidence. Auto sales have surged. Manufacturers are expanding steadily.  Obviously, this is great to hear. As…

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4
Jun

Salesforce User Groups – A great place to learn and connect

Salesforce

Wednesday, June 4, 2014

I attended my first Salesforce User Groups meeting last week and had a great experience getting to know what is an extremely active Salesforce user community! If you’ve never been to one, I highly recommend attending your local user group’s meetings. A user group meeting is a great way to network, share ideas, and get tips on how…

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2
Jun

Salesforce1: A New Look

Administration, Salesforce, Tips & Tricks

Monday, June 2, 2014

Wish you could see your company’s logo or company colors on the Saleseforce1 Mobile App? Now you can! Spring ’14 introduced branding for the Salesforce1 mobile app.  It took me 2 minutes to update Alternative Technology Solution’s Salesforce1 mobile app to Alternative green and change the publisher act (+) icon to Alternative’s iQ (Configure, Price,…

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21
May

Tackling Salesforce Quoting Needs, Both Big and Small

Configure Price Quote, Education / Tier 3, Salesforce, Tips & Tricks

Wednesday, May 21, 2014

I was just visiting our YouTube Channel and came across our recent Salesforce Expert Series webinar on Quoting Capabilities in Salesforce. In the webinar, one of our Salesforce Technical Architects, Chad Smith, does a great job covering some of the limitations of native Salesforce quoting and offers some clever tips and tricks to extend the functionality and…

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28
Mar

Tackling Salesforce Development for Non-Developers

Administration, Education / Tier 3, Salesforce

Friday, March 28, 2014

The idea of Salesforce development can be pretty intimidating. Many people think that if they aren’t formally trained as a Salesforce developer, they shouldn’t try to make changes in the platform. I’m here to say it isn’t so. I recently conducted Alternative’s first Intro to Force.com Salesforce Development class specifically for non-developers. While this class isn’t for…

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21
Mar

iQ: How to Quote Configured Products

Configure Price Quote, IQ / CPQ, Salesforce

Friday, March 21, 2014

It’s relatively easy for a salesperson to create a quote when the customer requests an item that you have already sitting in your product catalog because all he has to do is log into their favorite quoting application or pop open a  recent quote template or spreadsheet and  plug in the product and price.  A…

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20
Feb

Improving Salesforce Reports and Dashboards Through Integration

Configure Price Quote, ERP, Integration, IQ / CPQ, Salesforce

Thursday, February 20, 2014

Last month we touched on the exponential value to manufacturers realize when they integrate their ERP and Salesforce solutions as well as implement an advanced quoting solution.  Most of the benefits listed were around process improvement.  The good news is that the benefits do not stop there. As mentioned last month, there is also massive…

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27
Jan

The Exponential Value of Implementing Both iQ and Connect

Configure Price Quote, IQ / CPQ, Salesforce

Monday, January 27, 2014

As you are well aware by now, Alternative has a rich background in manufacturing and technology. Our consultants average 15+ years experience in the industry and have deep experience with both CRM and ERP.  After many years of providing custom services to our customers, it became obvious that there were some repeatable service needs in…

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20
Jan

Salesforce Spring ’14 Release

Administration, Salesforce

Monday, January 20, 2014

With Salesforce’s release of Spring ’14 right around the corner, its time to get up to speed on the new features and improvements.  We’ve parsed through the 200+ pages of release notes and pulled out what we think are the most interesting and valuable features.  It’s no surprise that many of the new features reside…

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19
Dec

iQ: Customer Feedback on Custom Quotes

IQ / CPQ, Salesforce

Thursday, December 19, 2013

Are you interested in learning more about our iQ quoting solution? Perhaps you may be interested in hearing about iQ from one of our newest customers.  Please take a look to see what Trent Romer, Clear View Bag’s VP of Sales has to say about their experience with iQ: “We were introduced to iQ when…

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9
Dec

Developing Apex Triggers for Chatter – A Wrapup of my Dreamforce ’13 Session

Dreamforce, Salesforce, Tips & Tricks

Monday, December 9, 2013

Happy December Everyone! It’s hard to believe the holidays are right around the corner, and alas Dreamforce ’13 is becoming a distant memory.  This was the first Dreamforce I had the honor of presenting at, I must admit, it was a bit nerve racking, but a great experience, and a lot of fun none-the-less!   Hopefully…

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25
Nov

One of the Best Dreamforce 2013 Sessions

Dreamforce, IQ / CPQ, Salesforce

Monday, November 25, 2013

Dreamforce is a large Salesforce conference which offers hundreds of sessions to thousands of people.  Each session can accommodate 200 – 500 attendees all Chattering, Tweeting, and learning about the Salesforce.com platform. Some of the sessions feature customer success stories discussing their journey and how they use Salesforce.com to grow their business. I have heard…

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13
Nov

Alternative Showcases its ERP & CRM Expertise Services & Solutions at Dreamforce ‘13

Configure Price Quote, Dreamforce, IQ / CPQ

Wednesday, November 13, 2013

Alternative Technology Solutions, the leading ERP and salesforce.com service provider for small to mid-sized manufacturers and distributors today has announced its agenda for Dreamforce ‘13 and plans to take the show by storm. Alternative, an Inc.500 company and Salesforce Cloud Alliance Partner will be presenting at Dreamforce Sessions by Alternative employees and customers, hosting its…

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12
Nov

Hello Manufacturers, Tell Us Where It Hurts

Dreamforce, IQ / CPQ, Salesforce

Tuesday, November 12, 2013

With over 15+ years of manufacturing experience the employees at Alterative have heard about, and dealt with first hand, the pain that faces manufacturers. From CRM needs, to integration requirements, to complex quoting – we feel your pain, and in response, we have launched a few products to ease this pain and make the lives…

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7
Nov

Alternative Sessions at DreamForce

Dreamforce, Salesforce

Thursday, November 7, 2013

Salesforce.com + Integrations = Your Success Wednesday, November 20th: 10:15 AM – 11:15 AM Join to find out how our customer, BioTek, increased their customer intelligence and business process efficiencies through an integration with their back-office system. Family owned and in business for over 45 years BioTek Instruments, Inc., is a global leader in microplate…

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31
Oct

Alternative Will See You At DreamForce!

Dreamforce, Salesforce

Thursday, October 31, 2013

Are you and your team headed to Dreamforce 2013 11/18 to 11/21 in San Francisco? If so, we hope to see you there! If you are not familiar with Dreamforce it is Salesforce.com’s annual landmark user group meeting/trade show/extravaganza. Dreamforce is one of the most widely anticipated Sales/Marketing/Customer Service/IT events of the year with tens…

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21
Oct

Winter ’14

Salesforce, Tips & Tricks

Monday, October 21, 2013

Now that Winter ’14 has finally been rolled out to production orgs worldwide its time to start using the new features.  If you haven’t been picking through the release notes with a fine-toothed comb then I’ll save you some time and offer up a cliff notes version.  I’ll be highlighting my favorites and an example…

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14
Oct

Dreamforce ’13

Dreamforce, Salesforce

Monday, October 14, 2013

Dreamforce ‘13 is just a little more than two months away, but you can already feel the excitement building in the Salesforce community. This won’t be my first Dreamforce, but it will be my first Dreamforce as a presenter! I’ll be doing a session on Apex Trigger Development with Chatter.  We all love Chatter, and…

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7
Oct

Why manufacturers choose to integrate their ERP system with Salesforce.com

Integration, Salesforce

Monday, October 7, 2013

There is very little debate that Salesforce is the ideal solution to combine business processes, people, and technology to achieve the important goal of acquiring and retaining customers. But for manufacturers, there’s typically a host of other systems that are critical to their business or are the legacy applications that exist merely because the company…

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25
Sep

Garbage In, Gospel Out – Why Relevant Education Matters

ERP, Integration, Salesforce

Wednesday, September 25, 2013

The most common phrase I hear when talking about ERP or CRM system success and failure is “garbage in, garbage out.” Project managers use this phrase to install a sense of urgency related to training. It drives home the point: your system is only as good as your data. This is a very valid axiom for…

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16
Sep

Manufacturers Increase Sales Effectiveness with CPQ

ERP, Integration, IQ / CPQ, Salesforce

Monday, September 16, 2013

In previous blog entries we took a look at the top reasons why manufactures choose a CPQ solution. In this post we will focus on the top reason listed, “To increase sales effectiveness and spend more time selling”. Ultimately, how can manufacturers benefit and increase sales by implementing a configure price quote (CPQ) system like…

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11
Sep

Change The Way You Think About Salesforce

Integration, IQ / CPQ, Salesforce

Wednesday, September 11, 2013

Over the years (and probably still today) I have thought of Salesforce as a fun little website where I could play with leads, contacts, maybe opportunities and hoped it would spit back enough information to answer all those tough sales forecasting questions. I have the feeling I am not the only one… Well, as it…

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9
Sep

Tooting Our Own Horn

ERP, Integration

Monday, September 9, 2013

Once in a while we like to share with our audience the experience that some of our customers have had in working with Alternative.  In light of our recent honor of being ranked the #166 fastest growing company in the country according to Inc. Magazine I am happy to share this customer story with you:   08/06/2013…

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21
Aug

Inc. Magazine Features Vivian Keena, CEO of Alternative “Productivity Secrets of Top Women CEO’s”

Administration

Wednesday, August 21, 2013

Inc. Magazine Features Vivian Keena, CEO of Alternative“Productivity Secrets of Top Woman CEO’s”


12
Aug

Increasing Sales At Your Manufacturing Company: 3 Common Roadblocks

ERP, Integration, Salesforce

Monday, August 12, 2013

Here are the three common roadblocks to increasing sales at your manufacturing company: 1) Your sales rep is driving to a prospect visit when he gets a call from the prospect saying that the meeting has been cancelled due to a last minute emergency.  His choices are to a) go home for the day or…

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31
Jul

Summer ’13 – Finally! Owner Fields in Formulas

Salesforce, Tips & Tricks

Wednesday, July 31, 2013

As a Salesforce Consultant and Developer, I’ve been constantly frustrated by the difficulty in pulling related object owner fields in formulas.  We’ve all been there with the choice of an inelegant and potentially huge case formula, or writing Apex triggers to solve the problem in the past! Thankfully, the Summer ’13 release finally gives us an…

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23
Jul

A New Way to Chatter! Summer ’13 Global Actions Tutorial

Salesforce, Tips & Tricks

Tuesday, July 23, 2013

The Summer ’13 release of Salesforce has added Global Actions to Chatter. This is a great feature that allows you use Chatter to create records right from the feed! There are two key steps to defining Global Actions: Define the Global Action itself, including predefined field values and Publisher Page Layouts. Add the Global Action to…

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17
Jul

What do you look for in a Configure Price and Quote Solution?

IQ / CPQ, Salesforce

Wednesday, July 17, 2013

Through countless consulting engagements in the manufacturing space over the years Alternative has been able to gather a long list of requirements specific to Configure Price and Quote solutions.  After some careful research and analysis we were able to categorize the requirements into four common themes – the solution had to be fast (in many…

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2
Jul

Salesforce Communities: Quick Setup and First Impressions

Salesforce, Tips & Tricks

Tuesday, July 2, 2013

With the Summer ’13 release Salesforce has introduced communities along with a few other cool features. I wanted to explore these a bit more, this post covers the quick setup procedure and some first impressions on how communities work. Communities are all about making business processes social – they let both internal and external users…

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29
Jun

Alternative in the News: The Tech Take by Seth Fineberg, Accounting Technology

ERP, Salesforce

Saturday, June 29, 2013

Please click here for the entire article:


27
Jun

Reader Request! Improving BAQ Performance

ERP, Tips & Tricks

Thursday, June 27, 2013

One of our readers – Jeff – requested a follow up to the report performance post focused specifically on BAQs. I always appreciate reader feedback, so Jeff this one is for you (and of course anyone else with BAQ performance woes). BAQs (Business Activity Queries if you’re unfamiliar with the acronym) are our eyes into the…

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20
Jun

Why are my reports so slow in Epicor? Adventures with report performance

ERP, Tips & Tricks

Thursday, June 20, 2013

I frequently modify Crystal Report files in Epicor for both standard and custom reports, so I know there’s a few moving parts to say the least. First, I have my data definition in Epicor to generate the structure of my XML data source. Second, there’s my Crystal Reports file on the server to render that…

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12
Jun

Alternative Technology Solutions Announces the Release of iQ: Configure, Price, Quote (CPQ) Software

IQ / CPQ, Salesforce

Wednesday, June 12, 2013

Press Release: Aliso Viejo, CA, June 11, 2013—Alternative Technology Solutions Inc. today announced that its Configure, Price, Quote (CPQ) application, iQ, is now available on Salesforce’s AppExchange.  Built on Force.com, an enterprise platform for building employee-facing social applications, Alternative’s CPQ solution provides on-demand configuration, pricing and quoting capabilities allowing organizations to maximize sales potential and revenue….

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11
Jun

Managing Independent Sales Channels for Manufacturers

ERP, Integration, Salesforce

Tuesday, June 11, 2013

Manufacturers reps, Agencies, Third Party Account Executives… No matter what you call them, there is a good chance that as a Manufacturer you are augmenting your sales team with representatives who are not employees of your firm. Independent reps can be a great way for Manufacturers to deliver sales coverage to regions outside of their…

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28
May

Top 10 reasons why manufacturers choose a CPQ solution (Part 2)

IQ / CPQ, Salesforce

Tuesday, May 28, 2013

And now, part two of why manufacturers choose a CPQ solution: 5. To gain insight. Companies, sales reps and management need the insight in order to react to sales trends and close deals anytime, anywhere! Sales managers are always looking for the reports and dashboards that “they have never been able to get before.” 4….

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23
May

Virtualization and Breakfast: The 7 things you need to know about ERP virtualization

ERP, Tips & Tricks

Thursday, May 23, 2013

Whether you’re implementing a new installation, considering an application upgrade, or changing your server infrastructure, there is more and more opportunity to virtualize your Epicor ERP environment. With virtualization technology moving into the forefront of our minds, it is important to weigh both the pros and the cons to going this direction. In my opinion…

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21
May

Top 10 reasons why manufacturers choose a CPQ solution (Part 1)

IQ / CPQ

Tuesday, May 21, 2013

10. To handle complexity. Manufacturing companies have complex product portfolios that go beyond what standard quoting tools can handle. Manufacturers typically have a large number of products, product bundles and kits with optional components, a need for tiered pricing for various distribution channels, and configurable products. 9. To keep sales out of the ERP. More…

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16
May

My custom assembly references keep disappearing! Help!

ERP, Tips & Tricks

Thursday, May 16, 2013

As a developer, there are times where I need to be unusually fancy. In these extreme moments of fanciness I occasionally need to add dlls to the list of assembly references in a UI customization in addition to the standard namespaces. If you’ve tried this, you probably know the challenge I faced… my dlls kept disappearing from the assembly…

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15
May

Alternative Offers Affordable ERP Performance Testing from VIP

ERP

Wednesday, May 15, 2013

Alternative responds to customers’ desire for comprehensive performance testing. ALISO VIEJO, CA – May 15, 2013 - Alternative Technology Solutions Inc. today announces a partnership with Visionary Integration Professionals (VIP) which allows Alternative to offer comprehensive performance testing packages using HP LoadRunner, the industry’s number one performance testing tool, to their Epicor software customer base.  For an…

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14
May

What do you do for a living?

Salesforce

Tuesday, May 14, 2013

We have all been asked, “What do you do?” When we answer that question, depending on whom it is you are responding to, the answer can be received and translated in a variety of different ways and with multiple meanings. For example, my mother -in-law introduces me as an insurance broker. My father says, “She…

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9
May

How can I find running totals in the database? An exploration of data normalization.

ERP, Tips & Tricks

Thursday, May 9, 2013

I’m always asked, “how do I query to get the total PO value?” or “where’s the total line cost I see on the Order Tracker in the database?”. These are very valid questions, and the answer is not immediately intuitive if you have not worked with databases in the past. As you already know, it’s…

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7
May

Salesforce and ERP: To Integrate or To Not Integrate?

ERP, Integration, Salesforce

Tuesday, May 7, 2013

Integrating Salesforce and ERP. That is THE question that every Manufacturing company that is evaluating Salesforce and ERP needs to answer.  Having helped many Manufacturers answer this question we thought it would be helpful to share our findings with you. There are many ways to slice and dice the analysis on how this should be…

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29
Apr

Forward Thinking Manufacturers are Integrating Their ERP with Salesforce CRM

ERP, Salesforce

Monday, April 29, 2013

Why does ERP and CRM integration make sense for your manufacturing enterprise? Lets get one thing out of the way: Integrating your Enterprise Resource Planning (ERP) application which allows you to manage finance, inventory and receivables with your Customer Relationship Management (CRM) application which manages relationships, support, upsells will provide dramatic ROI improvements on both investments. In…

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15
Apr

Benioff: Becoming a Customer Company – New Vision For Sales & Marketing

Salesforce

Monday, April 15, 2013

When the president and founder of the world-leading CRM presents a new paradigm for Sales & Marketing organizations, I tend to listen. Such was the case when Marc Benioff, CEO of Salesforce.com presented his “Customer Company” vision this past February. In maintaining your competitive edge, Benioff challenges us to satisfy 8 questions on your road…

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1
Apr

Adventures with BPMs and the Propath

ERP, Tips & Tricks

Monday, April 1, 2013

My background is in science, and I love experiments that expand my knowledge of a system. I had a hunch there was more than met the eye with BPMs and I wanted to understand how they really worked; I’d seen a few instances of unexpected behavior when databases were backed-up and restored that I wanted…

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Alternative Technology Solutions is an independent third party servicer providing implementation and technology consulting services with respect to Epicor and Salesforce. EPICOR® is a registered trademark of Epicor Software Corporation. Alternative Technology Solutions is not affiliated with, sponsored or endorsed by Epicor Software Corporation